Privacy Policy

Updated on December 2024

This website/app is owned and operated by Shrimad Rajchandra Mission – The Kendra. The rights for operating ‘Sacred Store’ & ‘SRM Courses’ have been granted to Aadya Foundation (a charitable trust). Together, these entities operate under the brand name Shrimad Rajchandra Mission Delhi. Throughout this document, the terms “we,” “us,” and “our” refer to Shrimad Rajchandra Mission Delhi.

This Privacy Policy governs your use of the website srmdelhi.org (the “srmdelhi.org”) and our mobile applications. It explains how your personal information is collected, used, and shared.

SCOPE

This Privacy Policy applies solely to your use of our Site and App. It does not apply to any other websites, applications, or services linked to our Site or App, whether those links are provided by us or shared by other users. We recommend reviewing the privacy policies of any external websites, applications, or services before sharing your personal data with them.

PERSONAL INFORMATION WE COLLECT

Device Information

When you use the Site or App, we automatically collect certain details about your device, including:

    • Web browser type (for Site users)
    • Device type, operating system, and unique device identifiers (for App users)
    • IP address
    • Time zone
    • Cookies installed on your device

 

We also collect information about how you interact with the Site or App, including:

  • Pages or screens you view.
  • Referring websites, search terms, or app store details.
  • Interaction patterns and usage metrics.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect:

  • Name
  • Billing and shipping addresses
  • Payment information (including credit card numbers)
  • Email address
  • Phone number

App-Specific Permissions and Data

When you use our App, we may request access to certain device permissions or data, including:

  • Notifications (for updates and alerts).

Note: These permissions are requested only to enhance your experience and are subject to your explicit consent.

Collectively, “Personal Information” refers to Device Information, Order Information, and App-Specific Data.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the collected information to:

  • Fulfill orders placed through the Site (processing payments, arranging shipping, providing invoices/order confirmations).
  • Communicate with you via WhatsApp, SMS, Email, App notifications, etc.
  • Screen for potential risks or fraud.
  • Provide information or advertising related to our products or services (based on your preferences).
  • Improve and optimize the Site and App (e.g., analytics on browsing and interaction patterns, assessing marketing campaign success).

We do not sell your information to third parties for spam. However, we shall use third-party automations/services for notifications and promotions which may require your contact details to be uploaded to the respective service providers.

COOKIES

We use cookies and similar technologies on the Site and App to:

  • Keep you signed in.
  • Understand how you use the Site and App.
  • Remember your preferences.
  • Enhance your browsing and app experience.

Cookies can be managed through your browser settings, while app-specific data permissions can be adjusted in your device settings. By continuing to use the Site or App, you consent to the use of these technologies.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for operational reasons. Significant changes will be posted on this page and App. We recommend reviewing this Privacy Policy regularly to stay informed.

CONTACT US

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

  • Email: connect@srmdelhi.com
  • Phone: +91 – 709-8888-388
  • Address: 519, Ring Road Mall, Rohini Sector-3, New Delhi, DL, 110085, India